We had experienced the market thrust in our field and drift to customer-oriented services.
Our Business
Helpline as a concept is not new to India. Effective service with a smile to tide over an emergency – First Aid – is the concept. Generally the Indian consumer is varying of hidden costs and unscrupulous attitudes of our brethren at times of emergency. At that time the car owner is ready to spend any amount to get moving. He stands in a position of getting blackmailed, illiteracy of car internal mechanisms and fear of exorbitant costs payable to tide over the situation has always dogged the minds of every consumer who has been told of this concept of emergency help lines.
The Caroxy Car Helpline Service is a service implemented successfully by our Managing Director Mr. Amit Kumar, Who spent many months in studying the concept, its viability and acceptability upto the smallest of details. An in-depth study was also the conducted to get feedback from car owners in Delhi & around regarding the need for such a Helpline Service.
The overwhelming response prompted the immediate launch of Caroxy Car Helpline company with a difference in the year 1995.
It was the first such helpline in India.
Today Caroxy is the biggest helpline company in the country with over 20,000 satisfied
& secure members in Delhi & NCR.
We at Caroxy continually develops diverse, innovative assistance and service solutions for all kind of situations anywhere anytime.
Dear Customer,
I am highly gratified to commence you to Caroxy Autohelpline Private Limited
Auto Helpline as an impression is not new to India. Effective service at time of emergency, it is a kind of first Aid or an Ambulance for Automobile (Private four wheeler and Two Wheeler) –
Customer who are not aware of car internal mechanisms of their vehicle and fear of exorbitant costs payable to overcome such situation has always fear who has been told of this concept of emergency help lines.
Caroxy Autohelpline is providing immediate assistance for vehicle breakdown on road.
Helpline as a concept is not new to India. Generally, the Indian consumer is worried of hidden costs and unscrupulous attitudes of the Mechanics, at that time the car owner is ready to spend any amount to get moving. He stands in a position of getting looted.
We at Caroxy Autohelpline is determined for now, by paying a rupee a day, one can avoid being stranded on the road with a broken down vehicle. We continually develop innovative assistance and service solutions for any kind of situation our customers may get into
Caroxy Autohelpline has its own dedicated fleet of Service Vans & 2 Wheeler which is spread strategically across Delhi & NCR. We have a fully organized customer care which received customer calls and logs the complaints. The control room manages the allocation and movement of the Vans based on customer calls. All vans are well equipped with trained mechanics, required tooling, spare parts etc and are in 24 hr contact with the control room.
Thanks & Regards
Amit Kumar
Director
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